ZIP ZAP TOYS Pvt. Ltd. (“Lino Bud”, “we”, “our”, or “us”) is committed to protecting the privacy and security of children and families using our products and services. This Privacy Policy explains how we collect, use, store, process, and protect information when you use the Lino Bud device, mobile application, website, and related services.
1. Company Information
ZIP ZAP TOYS Pvt. Ltd.
29 Hall Bazar, Amritsar, Punjab – 143001, India
Email: support@linobud.com
2. Who This Policy Applies To
Lino Bud is designed for children aged 2–6 years and their parents or legal guardians.
Parents are responsible for supervising children’s use of the product and managing privacy settings.
3. Information We Collect
Parent Information
We may collect:
- Name
- Email address
- Mobile number
- Account information
- Subscription details
- Payment information
Payment processing is handled securely through third-party payment providers such as Razorpay.
Child Interaction Information
To provide personalized experiences, Lino Bud may collect:
- Voice conversations and interactions
- Learning preferences
- Usage patterns
- Story selections
- Game interactions
- Educational progress
Conversation data may be stored and processed to improve personalization and enhance the child’s experience over time.
Camera & Emotion Analysis
Lino Bud may use camera-based emotion recognition features.
We may process:
- Facial expressions
- Emotional indicators
- Interaction signals
Emotion analysis data is used to personalize experiences and improve engagement.
Images and video streams are analyzed and discarded after processing unless explicitly required for a specific feature approved by the parent.
4. How We Use Information
We use collected information to:
- Personalize conversations
- Deliver age-appropriate content
- Improve AI interactions
- Enhance learning experiences
- Improve product performance
- Provide customer support
- Develop new features and services
- Improve safety and reliability
5. AI Processing
Lino Bud uses artificial intelligence technologies and third-party AI service providers, including OpenAI, to generate responses, stories, educational content, and conversational experiences.
AI-generated content may not always be accurate and should not replace parental guidance or professional advice.
6. Data Storage & Security
We implement commercially reasonable technical and organizational safeguards to protect information against unauthorized access, disclosure, loss, or misuse.
Data may be stored on secure cloud infrastructure and accessed only by authorized personnel.
7. Parent Rights & Controls
Parents may:
- Access stored information
- Review conversation history
- Request deletion of stored data
- Modify account information
- Cancel subscriptions
- Request account removal
Requests may be submitted to: support@linobud.com
8. Data Deletion
Parents may request deletion of their child’s information at any time.
Upon verification, applicable information will be deleted within a reasonable timeframe, subject to legal obligations and security requirements.
9. Third-Party Services
Lino Bud may use third-party providers for:
- AI services
- Cloud hosting
- Analytics
- Payment processing
- Customer support
These providers process information solely for the purpose of delivering services to Lino Bud.
10. Changes to This Policy
We may update this Privacy Policy periodically.
Updated versions will be published on our website and application.
11. Contact Us
ZIP ZAP TOYS Pvt. Ltd.
29 Hall Bazar, Amritsar, Punjab – 143001, India
Email: support@linobud.com